Legal
Cookie Policy
This page explains what cookies are, which ones Kinwell's website uses, and how you can manage your preferences. We have tried to write this in plain language so that every member of your household can understand it.
01
What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They allow the website to remember certain information about your visit — for example, whether you have already seen a notice, or how you prefer to view a page.
Cookies do not give websites access to your device or any personal information beyond what you have chosen to share. You can manage or delete cookies at any time through your browser settings.
Not all cookies are the same. Some are necessary for the basic operation of the site; others help us understand how visitors use the site; others are set by third-party services we use.
02
Cookies We Use
Essential Cookies
Always active — cannot be disabled
These cookies are necessary for the website to work. They handle things like storing your cookie consent choice and keeping the site secure. Without them, certain parts of the site would not function correctly.
Examples: Cookie consent storage, session management.
Duration: Session or up to 12 months.
Analytics Cookies
Optional — helps us improve the site
These cookies help us understand how visitors move through our site — which pages are visited most, where people spend time, and where they leave. The information is used in aggregate form and does not identify individual visitors.
Examples: Google Analytics page-view tracking.
Duration: Up to 2 years.
Marketing Cookies
Optional — used for relevant advertising
These cookies are set by advertising platforms to help us show relevant information to people who have visited our site. They may record whether you have visited our site and this information may be shared with third parties such as advertising networks.
Examples: Facebook Pixel, Google Ads conversion tracking.
Duration: Up to 90 days.
Preference Cookies
Optional — remembers your settings
These cookies remember settings that affect the way the site looks or behaves for you — for example, your preferred language or region. They make returning to our site a slightly smoother experience.
Examples: Language and region preferences.
Duration: Up to 12 months.
03
Your Cookie Preferences
Use the toggles above to set your preferences, then save your choices using one of the buttons below.
04
Third-Party Cookies
Some cookies on our site are placed by third-party services we use to understand how people find and use our website. These third parties have their own privacy and cookie policies.
- Google Analytics — helps us see aggregate information about how visitors use the site.
- Google Ads — helps us measure whether advertising leads to enquiries.
- Facebook / Meta Pixel — used if we run social media advertising campaigns.
- Bing/Microsoft Ads — conversion measurement for search advertising.
We do not sell any personal data to third parties. Third-party cookies are only active if you have consented to Marketing cookies above.
05
Cookie Duration
Session Cookies
These exist only while your browser is open. Once you close your browser, session cookies are deleted automatically.
Persistent Cookies
These remain on your device for a set period — from a few days to up to two years — or until you delete them through your browser settings.
06
Managing Cookies in Your Browser
You can also manage cookies directly through your browser. Select your browser below for a brief guide.
Google Chrome
1. Open Chrome and click the three-dot menu in the top right.
2. Select Settings → Privacy and security → Cookies and other site data.
3. Choose your preferred cookie setting, or click See all site data and permissions to delete cookies from specific sites.
Mozilla Firefox
1. Click the menu button (three lines) and choose Settings.
2. Select Privacy & Security.
3. Under Cookies and Site Data, click Manage Data to view and delete cookies.
Apple Safari
1. Open Safari → Preferences (or Settings on iOS).
2. Click the Privacy tab.
3. Click Manage Website Data to see and remove cookies from individual sites.
Microsoft Edge
1. Click the three-dot menu in the top right and select Settings.
2. Go to Cookies and site permissions → Cookies and site data.
3. Toggle options or click See all cookies and site data to delete specific ones.
07
Your Rights
Under Malaysian law, including the Personal Data Protection Act 2010 (PDPA), you have the right to know what personal information is collected about you and to withdraw your consent to its use at any time.
Turning off optional cookies may affect some aspects of how the site functions — for example, we may not be able to show you information relevant to your location. Essential cookies cannot be disabled without affecting the basic operation of the site.
If you have any questions about how we use cookies, please contact us:
Suite 18-1, Wisma Cosway, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia